| Address: | 600091 | | Website: | makemytrip.com |
I tried to book two way tickets from chennai to Singapore, after payment is made, i got a message that the booking is failed and i will get full refund for the amount i paid. But after a day, when i checked my booking reference, it showed that one way ticket is confirmed and the other way ticket is failed. But that is not my problem and the initial message didn't conveyed the same. So refund was given for the journey where the booking failed, but for the other one, they didn't refunded me till now. I called them next day itself and explained how i will go with just one way, and within next 24 hrs, the prices had gone up and hence i asked them to refund me fully as it was a failed transaction. They cancelled that ticket also, but nothing progressed further. I tried to call them several times, everytime, i am getting standard message that they will escalate to the concerned department and i will get the refund. Till today i didn't get my refund or even what is happening there, nobody called me so far and no proper response from them. My booking reference is "NN[protected]" and ticket booked on 8th of May, and the cancellation for one way is initiated in the system on 10th of May, today it is 27th may and no progress on that refund. Was this information helpful? | 
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