[Resolved]  MakeMyTrip India — refund issue - mmt

I have booked 2 rooms using net banking when i tried to cancel it, the refund amount got stuck in mmt wallet and haven't been refunded to my bank account. The issue is, there is no such option to transfer the amount from mmt wallet to bank on the website. This the worst ever experience i have faced so far. And i regret using mmt for online booking,
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Oct 2, 2018
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2018
MakeMyTrip India Customer Care's response
Hi Sudharsanan Elangovan,

We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint we have tried fetching details with the help of mobile number & e-mail id provided but, unable to retrieve any details so, while validating the issue we have found that a few important details are missing.

Please provide us with the following details: -

• Correct Booking id or
• E-mail id/Mobile Number used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care
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