[Resolved]  MakeMyTrip India — refund not credited for 2 months

Address:

Gurgaon

Hi - i was booking flight tickets on make my trip app on 11th march, 2019. Due to some technical glitch an amount of rs. 9951 was debited from my account without any ticket being generated.
Please refer the confirmation from
Makemytrip below.

Regards
Aprotiim joardar [protected]

Greetings from makemytrip!

This is regards with your booking id: nh[protected] related to transaction failure.

As per our yesterday's telephonic conversation, we would like to inform you that we had already made your refund successfully processed from pg's end.

Refund processed date: 09 apr 2019
Refund amount: 9951/-
Rrn number:[protected]

It will reflects in your bank account within 3-7 working days or as per your bank's turn around time.

Also, as per your permission, we are marking your query as resolved.

For further assistance, feel free to revert us on this same e-mail.

Thank you for your support and patience.

Yours sincerely,
Naman kataria | helpdesk | makemytrip

I have not received the refund yet and make my trip has also stopped responding to my mails.