MakeMyTrip India — Refund not credited for bus journey

Address:	#130, I Main, 3 Cross, Nisarga Layout, Jigani
Website:	Make my trip

Dear MMT,

Booking ID#NU[protected] Reference: PNR#97DHC5RV

My self S. Suresh Kumar, I have made Bus booking from Hyderabad to Bangalore for Dated 14 Aug 2022 with Sleeper coach by Talakaveri service. On the last minute i got a message about bus cancellation and same time i have cancelled my trip in MMT app. I was trying to reach MMT CC but one one took the responsibility to resolve this, infact i was not able to talk to any customer service team from MMT to explain my issue. Now its been more than 2 months and I kindly request you to look into my concern and refund the amount.

Thanking you