[Resolved] MakeMyTrip India — Refund not done | |
I had booked a flight ticket through Make My trip application, but due to the seats being filled, the booking did not happen and also, the same amount was moved to My Wallet. I have requested for a refund to my bank account, but the team is not ready to do so and the reason they give is some technical issue. The amount of Rs10472 is lying in wallet without any use to me for last 11 days. every time an executive reaches me, they tell me that they will give another update in next 24 hours. But I do not see any valid information being provided to me. Was this information helpful? | |
Dec 1, 2016 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Oct 14, 2016 Arun. G Rao's response Kindly close the complaint. I received the vouchers after a lot of struggle and tension. This will only spoil the reputation of thr company.
Verified Support Oct 25, 2016 MakeMyTrip India Customer Care's response Dear Nisha, Greetings from MakeMyTrip!! We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: - Booking ID or - Email address used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care Verified Support Oct 31, 2016 MakeMyTrip India Customer Care's response Dear Nisha, Greetings from MakeMyTrip!! We are sorry to read about the issue, we sincerely apologise for the inconvenience caused to you. Kindly do let us know for any further assistance required for booking. Team-MakeMyTrip Care | |
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+91 12 4289 8747
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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Greetings from MakeMyTrip!!
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care