[Resolved] MakeMyTrip India — refund not initiated for bus cancellation

Bhavika Talmale

from Nagpur, Maharashtra

Address:

Pune, Maharashtra, 411057

Hi team,

I have booked a yoga travel bus for pune to nagpur travel on 18 may, 2018. Bus on the same day of travel i have been i formed that the bus in canceled and refund will be given in 7 days..
But i couldn't see any refund initiated till now. Travel agent said cancelation request is already initiated from their end. But i couldn't see any refund reflected in bank account.

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Jul 7, 2018

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2018

MakeMyTrip India Customer Care's response Dear Bhavika Talmale

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

Further, while looking into your concern we have found that a few important details are missing.

Please provide us with the following details: -

Booking id or
E-mail Id/Mobile number entered at the time of booking.

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care