[Resolved]  MakeMyTrip India — refund not processed for cancelled international flights by the airlines due to covid-19

On 26-3-20 emirates cancelled the flights due to the outbreak and spread of covid-19 but till date the refund has not been processed to us by mmt. Trying to chat or e mail doesn’t help may be due to the lockdown but we should be compensated by full waiver and refund by the agent at the earliest. Chat doesn’t help at all
Makemytrip booking id in1b[protected] and booking reference no. Nv8226
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Jun 6, 2020
Complaint marked as Resolved 
Changed my mind and opted for open tickets to be rebooked through emirates directly with high any fare fofference
MakeMyTrip India customer support has been notified about the posted complaint.
May 24, 2020
Updated by Kannuu
The above ticket has been confirmed by the airline to be an open ticket since onward journey was completed but inward/return journey was cancelled by the airlines due to covid -19 and the airline has promised to reschedule the flights fir the incomplete journey without any charge towards change fee or increase in fare.
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