[Resolved]  MakeMyTrip India — Refund not processed when tour cancelled by bus operator

Website:

www.makemytrip.com

Hi, I am Rudrajit Dey, a student, and I had booked two bus tickets of "Banka Bihari Travels" from Bhubaneswar to Kolkata for boarding date 30th September 2022. I had booked the tickets on 14th September 2022 and had paid Rs. 1, 333/- to "Make My Trip India Pvt. Ltd." through UPI banking. Now, on 20th September 2022, the bus operator cancels my booking for some reason and MMT was supposed to refund the money by 23rd September 2022 as shown on the My Trips section image of 20th September 2022. But as of 24th September 2022, the money has not yet been processed, moreover, the expected date of refund has changed to 30th September 2022 as shown, which also happens to be the date of my travel. I would like to get my refund back as soon as possible. The ticket no. is A7Q92D6D.