MakeMyTrip India — refund not rec'd

Address:New Delhi, Delhi

Dear sir the following is the booking particulars.
Booking id [protected]. Registered mobile no[protected]
Nithyasree
Pnr. S8svpr. Se. Indigo
Maa. To. Ccu
Ccu to rgn. Air. India
Dr of journey 09/11/2018
Dt. Cancelled. 08/11/2018
Amount rec'd for air india cancellation
Rs. 37908
Rs 7098 for indigo not recd.
Kindly give me the break up of the refund amount of air india and indigo
Jagadeesan radhakrishnan. [protected]@gmail.com. Mobile. [protected]
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I wanted to reschedule the travel timing for my trip to Kolkata, on Dec 20, 2018. I tried the app, it is consistently failing, but deducting the amount from the account. Tried calling customer support multiple time, waited on call hold over 40 mins, no luck.

Very unhappy with the overall process.

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