MakeMyTrip India — Refund Not received

I had book bus ticket for vadodara to Bhavnagar 25 Nov 2021 Boarding at1:50 AM.

My Bus Booking ID is NU[protected]

When Bus was not arrive then i call bus operator number. He said that there is no bus on that time. When i provided detail he said that your bus booking is at not 1:30 PM, it is 10:30 PM. I say that in my ticket it show that 1:50 am. But he said that contact where you booked ticket.

I have tried to call on provided customer care number. But it is impossible to talk to makemytrip customer reprensattive. Then i complaint on makemytrip app.

After that i arrange taxi for 5000 rupees and travel to bhavnagar and arrived at 25 nov 6am at bhavnagar.

I received message of bus number from operator at 09:15 am, and call from bus operator at 10:15 PM.

I have create 3 support ticket, 2 is mension problem i have faced. And one is refund. But all support is closed without any resolution. My all support is closed without any support. I am not received any call from your side.

Please refund my money of 2460 and 5000 for Taxi.
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MakeMyTrip India customer support has been notified about the posted complaint.
Dec 03, 2021
Updated by mahasethh
I had book bus ticket for vadodara to Bhavnagar 25 Nov 2021 Boarding at1:50 AM.

My Bus Booking ID is NU[protected]

When Bus was not arrive then i call bus operator number. He said that there is no bus on that time. When i provided detail he said that your bus booking is at not 1:30 PM, it is 10:30 PM. I say that in my ticket it show that 1:50 am. But he said that contact where you booked ticket.

I have tried to call on provided customer care number. But it is impossible to talk to makemytrip customer reprensattive. Then i complaint on makemytrip app.

After that i arrange taxi for 5000 rupees and travel to bhavnagar and arrived at 25 nov 6am at bhavnagar.

I received message of bus number from operator at 09:15 am, and call from bus operator at 10:15 PM.

I have create 3 support ticket, 2 is mension problem i have faced. And one is refund. But all support is closed without any resolution. My all support is closed without any support. I am not received any call from your side.

Please refund my money of 2460 and 5000 for Taxi.
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