[Resolved] MakeMyTrip India — refund not received even after 53 days

sanjay.tikoo

from Gurgaon, Haryana

Address:

B 08 Green Valley, Sector 41 - 42, Faridabad, Haryana, 121001

Ref my pnr no zeh5rs wherein i had cancelled the return journey of 11/may from blr to dac, and instead booked blr to del. Indigo confirmed vide their sms sent to me on 10/5 having processed a refund of rs.3650/- thru mmt to me. However it has been 53 days since then but am yet to receive this refund in my bank. Can i know the reason as to why hasn't mmt refunded this amount to my bank yet???
Thanks/ vandana/ sanjay
Pls treat this urgent

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Aug 12, 2019

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2019

MakeMyTrip India Customer Care's response Dear Customer,

Greetings from MakeMyTrip.com

We are sorry to read about the issue.
Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.

We thank you for writing to us.

Regards,
Team - Makemytrip