[Resolved]  MakeMyTrip India — refund not received for cancelled jet airways flight

Address:

Jaipur, Rajasthan, 302012

Hi everyone,
I booked flight through make my trip portal for my parents abroad vacation but since jet airways went bankrupt, my flight got cancelled. I immediately applied for refund for the same but after approx 2.5 months i haven't received any refund yet nor have received any communication from mmt regarding this. I have mailed them many times but always received a computer generated mail of going from one page to another. This is making me more insane.
Kindly help me through this.
My flight number was : jet airways 9w-18
Booking id: nn[protected]
Flight was from delhi to singapore and was scheduled to be departed at 14th june 2019.
Amount that must be refunded by them is 24940