[Resolved] MakeMyTrip India — refund not received for jet airways flight cancellation

Hemal1987

from Delhi, Delhi

Address:

A/104 Ashish Complex,Building No. 9, C.S. road No 4, Anand Nagar, Dahisar (East), Mumbai City, Maharashtra, 400068

I have booked flights for mumbai to singapore return on 12feb2019, flight get auto cancelled on 15apr due to unavailability of flight.

Received email from make my trip that i will get my refund back on 20may2019 however post multiple follow-up not received refund amount yet.

Also no customer care response ds to my query and calls.
Booking id : nn[protected]
You can call me on [protected]

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Aug 16, 2019

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2019

MakeMyTrip India Customer Care's response Dear Customer,

Greetings from MakeMyTrip.com

We are sorry to read about the issue.
Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.

We thank you for writing to us.

Regards,
Team - Makemytrip