[Resolved] MakeMyTrip India — refund of canceled booking | |
We booked ramada hotel, udaipur for the dates 21st june to 23rd june. But it got booked for 21st july to 23rd july. When we reached the hotel we got to know about this mistake. We contacted make my trip and they said they will talk to the hotel. The hotel said since their is 1 month still left for the booked dates, they are ready to refund but since we booked through mmt, mmt will initiate the refund. The hotel has dropped and email regarding this to mmt, but we have not got any response from mmt regarding this. The booking id for the same is : nh[protected] Was this information helpful? | |
Jul 30, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Jun 28, 2019 MakeMyTrip India Customer Care's response Dear Customer, Greetings from MakeMyTrip.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. We thank you for writing to us. Regards, Team - Makemytrip | |
1 Comment | |
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I applied FLYNOW coupon while booking. It showed me that I applied it before checking out but after payment, when I checked the ticket, it's not showing that I applied the coupon. This is ridiculous. I'm never using MakeMyTrip ever again if that 1200 cashback is not processed.
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