[Resolved]  MakeMyTrip India — refund of the credit delayed 2 months

My booking ID NF[protected] had a booking using MMT for Jet Airways. The flight operator cancels the trip and I had to pay EXTRA for booking it last minute through a different airline. Now i understand its not MMT's fault but whats with all the lying. MMT reps have been lying to me on every call that the refund has been initiated, however its been over 2 months that no credit has been received. I'M NOT RICH ENOUGH TO BEAR THIS AMOUNT ON MY CREDIT CARD. Hence i would like to complaint about keeping me unaware about the situation. MMT People have all my recordings but they have not been able to refund. It is not my fault if JET airways is not returning MMT's Money. I bookied the flight through MMT and Not Jet hence i would also like to submit a complaint in the local session court, after the consumer court's complaint.

Regards,
Divjot Singh
[protected]
Was this information helpful?
No (0)
Yes (0)
Jul 15, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Jun 07, 2019
MakeMyTrip India Customer Care's response
Dear Divjot Aanand,

Greetings from MakeMyTrip!

We are sorry to read about the issue.
Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.

We thank you for writing to us.

Regards,
Team - MakeMyTrip Care
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8073
    Pending
    0
    Resolved
    3068
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information