[Resolved]  MakeMyTrip India — refund of trip which was cancelled by mmt : bali trip // in1709b8s4465947

Address:New Delhi, Delhi
Website:www.makemytrip.com

I had booked a trip with mmt on dated 15th sept and on the day of trip i. E. 27th nov, mmt executive called me and updated about the cancellation of flight.
From 27th nov i have been asking mmt team to refund my amount.
Couple of times they reported that refund is not possible airlines is denying, few time they notified me with multiple land cost which can be refund.
As per the last conversation with them which was happened on 5th feb, my full amount of trip was managed to get refunded.
From that day till now, i had emailed them about 4-5 times and infact called them up but now neither they are reverting my emails nor picking up my call.

My trip details are as follows
Bali trip // in1709b8s4465947
Was this information helpful?
No (0)
Yes (0)
May 16, 2018
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2018
MakeMyTrip India Customer Care's response
Dear imdev92
Greetings from MakeMyTrip!!
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused and delay in response.

Further, while validating your case we have found that our concern team has handled your case and processed refund of Inr 105, 000/- on 10-Mar-18 with a refund reference number#[protected]. The same should reflect in your account as per your bank’s processing cycle. For any further concern, please revert to team on e-mail reference id[protected]. Once again apologies for all inconvenience and delay. We thank you for writing to us.
Regards,
Team-MakeMyTrip Care
Complaint comments 

Comments

Hi, you should take a legal against them . I 'm advocate in Gurgaon and have won many cases against MMT . Please send your details on my email id [protected]@gmail.com to take legal action against them .Thanks!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8076
    Pending
    0
    Resolved
    3068
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information