[Resolved] MakeMyTrip India — refund on cab cancellation

RAHUL pohumalani

Address:	Gurgaon, Haryana
Website:	MAKEMYTRIP.COM

Booking ref no - nc[protected]

Booking was made on 18/10/2018, cab from jaipur to delhi. On the time of booking the time was selected 12.00 pm but when we contacted the driver he said he will come on 2.00pm. I was getting late as my flight was in the evening. I cancelled the booking as driver said and i received the text that the amount which will be refund is zero.
I want mmt to go through the matter and refund me the amount which they charged as advance for the booking.

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Nov 28, 2018

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2018

MakeMyTrip India Customer Care's response Hi RAHUL pohumalani,

Greetings from MakeMyTrip!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we have checked and found that you had requested for the amendment and the team informed you that the amendment is not possible.

Later on, you cancelled your booking by yourself and as per the policy, your booking was non-refundable.

Assuring you best of our services.
Team-MakeMyTrip Care