MakeMyTrip India — refund pending for jet airways

I had refund pending from MMT for my ticket to Mumbai through Jet Airways.
Even 3 months after cancellation due to the company's downfall, refunds are pending to be received.

There is absolutely no method to connect with the company for the payments.

We are just told with similar replies every time if we try to connect with them on social media.

As per the initial communications - it was told to us that refund will be settled by May 20, 2019.

Ref booking id :NF[protected]
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MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2019
MakeMyTrip India Customer Care's response
Dear Customer,

Greetings from MakeMyTrip.com

We are sorry to read about the issue.
Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.

We thank you for writing to us.

Regards,
Team - Makemytrip
Jul 18, 2019
Updated by Roozan Aggarwal
Any update??
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