[Resolved]  MakeMyTrip India — refund rs.26500 not received more than 30 days for international booking cancellation

Hi,

My make my trip booking id is nn[protected].

Cancellation & refund of rs.26500 for your kwi-maa, maa-kwi flight is delayed.

I am following it up for the past one month sitting her in kuwait for refund to book another ticket but i'm not yet getting proper response or refund.

Whenever i call the customer care i'm getting harassed and they are simply asking me for the booking id many times and then after 5 minutes o[censored]seless conversation my call is transferred to international section and they are delaying 10minutes of my international call time. Then saying some unsatisfactory replies like we are working on it... (But how long for 1 month you people will work for 1 refund is it in india???).. So lousy response then after 20 minutes of conversation they take a 72 hrs time, send a useless email, and further after 3 day i again call them for the past 30 days…. This is pathetic way of working in make my trip india.

Can anyone help me take legal action against them?