[Resolved]  MakeMyTrip India — regarding booking and against employee

I booked these hotel on 2 September 2019 . through makemytrip app.but when i was booked that time they are showing University Pune address but after booking they sent me sms on Baramati address which is so far away from actually University pune address. near about 120 km.. suddenly I called to customer care but they were not accepting thier. i sent screenshot of addres... after i called oyo room they said its makemytrip mistake. still not they solve my problem and i called them 35 times but no solution..main thingnk is that ..thier employee told me..we will provide alternative ..they shown me property after last movement they said we didn't booked that property...her name is( Shai**** Son**** ) i also lost thier Money 1800..but still not given compantion now they are not calling me also... these is second time happened with me...first time they i book ..hotel and thier was no proper accomodations ...they are showing another pics and actually situation was different...oyo is better ...i want as soon as i want my money back snd compantion and action against employee. my booking id NH[protected] ...MY CHECK in 13 September 2019.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Mar 21, 2020
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Sep 10, 2019
Updated by kirtesh jagtap
they are showing different at app and actual sinacero is different...they are saying we are partner company with oyo room but oyo giving actual information and not giving misguided information through their employee .

who was misguided me and create problem she is higher authority leader ...miss Sha*** Son****...due to her i waste 1800 plus previous booking amount...now no action is taking through company... they are refusing thier mistake through oyo...but oyo has not mistake... they are showing actually information...as soom as possible i want Solution what's i sent to mail miss yogita mamm...
Verified Support
Feb 13, 2020
MakeMyTrip India Customer Care's response
Dear Kirtesh,
Apologies for the trouble caused to you
In reference to your complained, seems your issue has been resolved from the company side to our recent telephone interaction and email sent to you.
Incase you are not happy with the resolution. Please write to us by clicking on the below link
https://supportz.makemytrip.com/MyAccount/ChatHelp/LPmJpV0aH5JfqdoV1efd
Regards,
Team- MakeMyTrip Care
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8076
    Pending
    0
    Resolved
    3068
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information