[Resolved] MakeMyTrip India — regarding booking and against employee | |
I booked these hotel on 2 September 2019 . through makemytrip app.but when i was booked that time they are showing University Pune address but after booking they sent me sms on Baramati address which is so far away from actually University pune address. near about 120 km.. suddenly I called to customer care but they were not accepting thier. i sent screenshot of addres... after i called oyo room they said its makemytrip mistake. still not they solve my problem and i called them 35 times but no solution..main thingnk is that ..thier employee told me..we will provide alternative ..they shown me property after last movement they said we didn't booked that property...her name is( Shai**** Son**** ) i also lost thier Money 1800..but still not given compantion now they are not calling me also... these is second time happened with me...first time they i book ..hotel and thier was no proper accomodations ...they are showing another pics and actually situation was different...oyo is better ...i want as soon as i want my money back snd compantion and action against employee. my booking id NH[protected] ...MY CHECK in 13 September 2019.
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Mar 21, 2020 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Feb 13, 2020 MakeMyTrip India Customer Care's response Dear Kirtesh, Apologies for the trouble caused to you In reference to your complained, seems your issue has been resolved from the company side to our recent telephone interaction and email sent to you. Incase you are not happy with the resolution. Please write to us by clicking on the below link https://supportz.makemytrip.com/MyAccount/ChatHelp/LPmJpV0aH5JfqdoV1efd Regards, Team- MakeMyTrip Care | |
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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