[Resolved] MakeMyTrip India — regarding cancellation fees

Sushant Shokeen09

from Gurgaon, Haryana

Address:	Jhajjar, Haryana, 124507
Website:	Makemytrip

I have booked this returned flight from delhi which is refundable and now i wanted to cancel it.. But surprisingly mmt is saying we gonno charge u twice as you have two flights with different pnr 🙄.. I am like charge a cancellation on one booking which i made how can u charge cancellation for both the flights when i have made a single booking of return ticket. It not my problem you created different pnr from a normal customer point of you i made a single booking u charge me for same how can u charge me for both the flight

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Dec 14, 2018

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2018

MakeMyTrip India Customer Care's response Hi Sushant Shokeen09,

We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint please provide us with the following details: -

• E-mail id/Mobile Number registered with us.

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care

Nov 17, 2018

Updated by Sushant Shokeen09 Email [protected]@gmail.com
Phone no - [protected]