[Resolved]  MakeMyTrip India — regarding makemytrip travel finance- capital float payment details not visible

Address:Rangareddy, Andhra Pradesh

Hi,
I have availed the finance option offered by MMT and found it very useful. However, I havent received any email/ sms with my finance details and repayment structure and other specific details. I have tried repaying partial amount even before my first EMI started and found that there is only one option for repayment which is PAYTM.
I have performed transaction worth Rs.23, 189.83 from my HDFC bank with on 9-May-2019 via netbanking. Amount has been deducted from my account while transaction was failed. I have written a complaint to HDFC regarding same and awaiting for response. I find it very strange and improper that MMT or Capital Float has not send any details regarding this.
Simialrly, on 10-May-2019 I have tried and paid Rs.10, 000 from my HDFC Netbanking and transaction was succesful but still I havent received any acknowledgement from MMT or Capital Float. This is very scary experience and very shady practise and not a right way.
I need clear answers for these from MMT and Capital Float
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Jun 22, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
May 22, 2019
MakeMyTrip India Customer Care's response
Dear Aditya,

Regret the inconvenience
We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further.
Regards,
Team- MakeMyTrip Care
Complaint comments 

Comments

WORST i have mmt finance with the limit of 2 lakh but there is no option if you book any thing from MMT finance i don't know why they have given mmt finance option

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