[Resolved]  MakeMyTrip India — regarding my payment

I have booked a oyo hotel 1st, but mmts' assistant shifted to me to another oyo due to technical issues. I have already paid the amount for the room what i had booked (1032rs). Your assistant said me that she will transfer the money to new oyo. But the hotel authorities said me that we have to pay more money. Your assistant paid only 400 something to this. Then where is our money gone?🙄🙄🙄how irresponsible you are.😓😓
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Mar 15, 2020
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2020
MakeMyTrip India Customer Care's response
Dear Anu,
Apologies for the trouble caused to you
We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the correct booking ID so that we can assist you further. We are unable to trace the details with the email address and phone number provided by you.
Regards,
Team- MakeMyTrip Care
Complaint comments 

Comments

When sir my amount will refund. U told 10 days refund will come. My account there is no money
I had booked booked through make my trip. i booked One single room at the hotel name is Hotel Blue Saaphire for 29-Aug To 30-Aug for 1 Night.. We paid through netbanking. The amount has been debited but no booking is shown.
i still not received my money please help. total amount is Rs.1580

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