MakeMyTrip India — regarding refund against air ticket cancellation

MakeMyTrip India — regarding refund against air ticket cancellation

S Surdeep47 from Gurgaon, Haryana

I just made a booking from Varanasi to New delhi by air India. I wanted to book the flight for 10th august but mistakenly it was booked for 10th september. So i instantly cancelled the booking. I had paid Rs.1959/- for the booking but receiving a refund of Rs. 374/-. Also, if the complete amount is not refundable then also you can deduct your nominal charges and refund the genuine amount. Infact i have cancelled the ticket in less than 15minutes after booking still the complete amount has been deducted. If this is the refund policy of Makemytrip then will think twice before placing any booking in future. Looking forward for your positive feedback. Was this information helpful? No (0) Yes (0)
MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Aug 27, 2019 MakeMyTrip India Customer Care's response Dear Surdeep. Apologies for the trouble caused to you. We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further. You may also share the E-mail address or the phone number which you used at the time of booking. Regards, Team- MakeMyTrip Care Aug 27, 2019 Updated by Surdeep47 Hi, thanks for the revert. Booking id is NF[protected]. Hope you will understand the circumstances in which ticket got booked mistakenly and will do the needful. Looking for your positive revert. Nov 05, 2019 Updated by Surdeep47 Its been 2.5months now and I guess there is nobody out there to resolve my problem. If you people are not interested in resolving the issues then you should not even ask for the problems. Worse experience in make my trip.
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