[Resolved] MakeMyTrip India — the cab driver charging excess | |
I had booked a cab two - way from kavalabyrasandra, bangalore to srirangapatna at 0600 hrs on 22nd june 2019. My booking number is nc[protected], driver was yogesh. H. S., cab number ka 51 Ab 1062 We completed the trip at 1715hrs and the driver said that we had exceeded the 266kms limit by 25kms and charged excess of ₹250. Even after he was given a tip of ₹100. Whereas the message we received much later clearly said that we had to pay only ₹42 for excess of 4kms. Kindly look into the matter so that our faith in mmt is not shaken, and others are not cheated by such drivers. Was this information helpful? | |
Aug 9, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Jun 28, 2019 MakeMyTrip India Customer Care's response Dear Customer, Greetings from MakeMyTrip.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. We thank you for writing to us. Regards, Team - Makemytrip | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
39%
Complaints
8075
Pending
0
Resolved
3068
+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
View all MakeMyTrip India contact information
Post your Comment