[Resolved] MakeMyTrip India — the company itself cancelled a holiday booking after sending all confirmation vouchers when travel date is near. | |||||
As this is the problem going on with the company since last 18 days but there is no solution being provided by the company though being pre informed by the company and after confirming the booking details and when i had received all the booking vouchers and confirmation email, externally i had booked flights from kolkata to chennai and chennai to kolkata and also took a land package which costed me rs.40000 (Since the land package is being taken from the local vendor so as per their policy the company shares the invoice only after the service is being completed) and the flight costed me rs.13710 and now i dont know for what reason the company has cancelled the booking without my permission. I would like to inform the company that the same is being lodged to the consumer helpline having complaint no. 772826. All the confirmation vouchers is being attached in the email. Kindly provide the solution within 2 days of the receipt of the email or else i will move ahead with the legal proceedings against the company. As a solution i need the full service as mentioned in the vouchers. Further communication can be done on the same email id or can contact on[protected]. Was this information helpful? | |||||
Aug 5, 2018 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Jul 05, 2018 MakeMyTrip India Customer Care's response Dear Ankit9704We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further, while looking into your concern we have found that a few important details are missing. Please provide us with the following details: - Booking id or E-mail Id entered at the time of booking. We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care | |||||
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The email used for booking was [protected]@gmail.com and Booking id NL[protected]
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