[Resolved] MakeMyTrip India — the taxes on cancelled flight ticket not refunded.

Pradip Phatate

from Vadodara, Gujarat

Address:	560023
Website:	makemytrip.com

1) in the month of jan.17 i cancelled one ticket of airindia. Makemytrip.com has not repaid my taxes. How they can keep the taxes after collecting from the customer? When i complained got reply that i have to write to other site.
I donot know why they keep cheating people.
2) when i go for flight booking, on every step the price increases. And after repeated log in the price still goes up. Also the conveyance charges are added. They justfy that it is routine. Where as some sites it is not like that.
Ever for hotel booking they show one price and on proceeding to next step they increase it. It is all programmed so that extract as much as possible for the customer.

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Dec 31, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2017

MakeMyTrip India Customer Care's response Dear Pradip Phatate

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

Further, while looking into your concern we have found that a few important details are missing.

Please provide us with the following details: -

Booking id or
E-mail id entered at the time of booking.

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care