[Resolved] MakeMyTrip India — they ruined my international trip and didn't refund me | |||
I was very happy with the company with my first international trip in 2017 but when I booked my 2nd international trip, they ruined my whole trip and charged double in comparing with other trip providers. They shown me the fake images of the hotel and gave the worst hotel room, they gave me the itinerary which was totally different when I reach the destination. Even they didn't send the flight tickets till the last 30 mins of my departure. They didn't revert me on call after receiving total package cost which was actually the double cost. They gave me the worst experience this time and when I ask for the update of the hotel and refund the money no one was there to respond. I will never ever recommend anyone to go with Make My Trip for any of your international trips. Was this information helpful? | |||
Jul 30, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Jun 28, 2019 MakeMyTrip India Customer Care's response Dear Customer, Greetings from MakeMyTrip.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. We thank you for writing to us. Regards, Team - Makemytrip | |||
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