[Resolved]  MakeMyTrip India — ticket booked for wrong month

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.makemytrip.com

Hi, i have booked ticket from make my trip from delhi to jammu for 2people and my mistake i booked it for december instead of november, instantly i informed makemytrip to reschedule it for september but there was no response from their end. They called me next day and asked me for cancellation and re-schedule penelty, also make my trip connected my call to the go airline and executive there also didnot helped me. Still there are 100days left to travel with the same ticked and they are asking me for the amount which is same as the ticket price. Please help me in providing me refund of my total amount. Name : arpit jain mobile no : [protected] booking id : nf[protected] pnr no : e51vhp booked date : 26 dec 18 (Mistake) required date : 26 september 18
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Oct 25, 2018
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2018
MakeMyTrip India Customer Care's response
Hi arpitjain2007,

Greetings from MakeMyTrip!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that the charges are from the airline and we do not have any control over it.

We have already advised you that applicable charges to reschedule the flight.

Assuring you best of our services.
Team-MakeMyTrip Care
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