[Resolved]  MakeMyTrip India — travel agent

Website:makemytrip.com,[email protected]

I booked property named "casa melhor 2bhk in heart of candolim cm060 goa" from 26 jan to 28 jan. On contacting the contact person of property, they told me that this property is already booked and not registered with us" i also followed make my trip but only ivr is connected with no response and then i raised service request that property owner is refused to check in. This is created lot of trouble for me and my wife at goa and we strayed here and there for accommodation.in entire trip we searched for accommodation and could not found better and my entire trip is ruined and money is wasted. I am very unhappy with property owner and make my trip co ordination to earn money via this way. Entertaining booking offline and refusing online bookings to refrain from check in. Serious action must be taken on this. I need at least 20000 rs as compensation on this and some penalty rule must be done with owner of property.
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Mar 13, 2018
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Jan 30, 2018
Updated by avadh.10
makemytrip and casamelhor could not took any action on this.
Verified Support
Jan 31, 2018
MakeMyTrip India Customer Care's response
Dear avadh.10,

We were looking into your concern but have found that a few important details are missing. We are unable to find out exact concern or issue as complete details not provided on the review.

Please provide us with the following details: -

Booking ID or
Correct Email address/mobile number used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care
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