[Resolved]  MakeMyTrip India — tulip hotel digha

Address:9 Bannerjee para Barrackpore, Kolkata, West Bengal, 700123

1. This hotel has pathetic conditioned and dirty rooms and it is completely different with the pictures uploaded in MMT.
2. Rooms are having first generation AC which doesn't work properly and also having the switch board problem. Someone can get a free electric shock over there.
3. I have wasted my 1600 rupees/room in this hotel. They looks like 500 rupees rooms. Having dirty washrooms as well.
4. I don't have a clear understanding that does MMT look after those hotels? Or after listing in MMT their all responsibilities gone?
5. MMT should go for audit with those hotels which are enlisted with them. Or may be they won't take any action, having a fear of business loss.
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Aug 20, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2019
MakeMyTrip India Customer Care's response
Dear Customer,

Greetings from MakeMyTrip.com

We are sorry to read about the issue.
Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.

We thank you for writing to us.

Regards,
Team - Makemytrip
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