[Resolved]  MakeMyTrip India — udf refund

Dear sir,

We came to know that udf & aat charges if paid already for the travel dates after 8th of july are refundable by respective airlines if tickets are booked prior to 7th of july, 2017. I would like to inform you that i have booked following air tickets through your portal on 27th of june, 2017 for which i have paid entire payment i/c udf & aat thru my debit card and now as per the recently amended director general of civil aviation (Dgca) guidelines, udf and aat for travel from / to igi airport (Delhi) is hereby revised and no longer applicable respectively after travel date 8th of july, 2017. May i request you to arrange my refund towards aforementioned charges from respective airlines as per details of ticket given below and transfer to my debit card account.

1. Air ticket for 1 passenger rohini makkar travelling from delhi to bengaluru by jet airways flight 9w-809:
Travel date: 7th august, 2017
Pnr no. - njzqkw
Booking id: nf[protected]
Eticket number: 589-[protected]

My bank details are as under :-

Rohini makkar
Icici bank
A/c no. :[protected]
Ifs code : icic0000413

Waiting for revert back and in case of any further clarifications. You can reach out to me at undersigned mail id.

Regards,
Rohini makkar
E-mail: ruhi.[protected]@gmail.com
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Oct 2, 2017
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2017
MakeMyTrip India Customer Care's response
Dear rohini0312

Greetings from MakeMyTrip!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.

Assuring you best of our services.

Team-MakeMyTrip Care
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