[Resolved]  MakeMyTrip India — udf refund no status after 2 months

Website:

www.makemytrip.com

As per government rule, person travelling between 7th july - 18th july will get udf refund due to charges slashes. Me and my husband travelled del-pnq on 9th july by vistara flight 720[ udf refund 1100/- approx ] and jet airways: 9w 331 [bombay to new delhi] on 16th july, 2017 [udf refund 950/- approx].
As per airlines, they will not refund it to us but the agent through which we booked ticket will do.
I called mmt customer care their response is not good and infact wierd.
I have emailed them from 7th aug but didn't get any response till now and even they are just sending email in every 10 days we are looking into this issue.
I followed them on twitter but still they are not replying when will i get refund infact they told me i'll get refund half amount. I dont why as we are two person and as per govt rule udf refund is for each person.
And they stopped replying me on twitter.

I don't expect such pathetic service, reply and response from mmt.