MakeMyTrip India — unable to get full refund due to flight cancelled by airline

My international flight booking - nn[protected]Pnr - tlznic) booked through makemytrip is cancelled by airline. I have been trying to reach mmt call centre for full refund but mmt have left no option for customers to contact them ans instead asking me to contact airline directly whose office is also closed. As per airline policy updated in their portal as well as in mmt portal, full refund is applicable when airline cancels the flight.in mmt portal also, there is policy of full refund in case of destinations like hong kong is clearly mentioned. Now mmt has conveniently removed the online link in their portal for claiming full refund in case of flight cancellation done by airline. Their online chatbot is just useless. They are removing refund options and date change options from their app and website as per their wish.in such crisis, instead of standing by customer side to help passengers like me, they are hiding. I will go to consumer court for full refund and claim other compensations if they do not refund me the full amount in the next 2-3 days.