[Resolved] MakeMyTrip India — unable to get refund of my tickets | |
I have booked 5 tickets on 16-apr-2019 for destination "mussorie" from "delhi-isbt (Anand vihar)" with traveling date of 18-apr-2019 via make my trip (Mmt) while traveling from isbt to its destination the vehicle was caught by police and where in the driver and the conductor absconded from the scene leaving all the passenger left behind with no other arrangement or alternatives. While trying to reach out make my trip for the refund, leading no response from the team. Hence request support to get my amount refunded. It is been 7 days of struggle already, not sure how my struggle will be paid off. Amount : 4495.0 inr advance Receipt voucher no : [[protected]] Invoice no: [[protected]] Date: 16-apr-2019 Place of supply : haryana Booking id: nu[protected] Thanks Was this information helpful? | |
May 14, 2019 Complaint marked as Resolved Resolution:
1. MMT team reached us via email and confirmed on the transaction
2. The transaction of refund from MMT was done 10-May but took 4 days to reflect in my account due to weekends.
Overall 18 days it took to resolve the concern from the date of concerned raised. MakeMyTrip India customer support has been notified about the posted complaint. Verified Support May 04, 2019 MakeMyTrip India Customer Care's response Dear Vivek, Regret the inconvenience We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please note we have forwarded the query to the concerned team and they will get in touch with you. Regards, Team- MakeMyTrip Care Verified Support May 22, 2019 MakeMyTrip India Customer Care's response DearVivek, Regret the inconvenience! In reference to your complained, thank you for marking this complained as resolved. Regards, Team- MakeMyTrip Care | |
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Will keep sending over the reminder
Thanks