MakeMyTrip India — updating an obsolete phone number | |
The phone number registered with makemytrip is [protected]. However, this is no longer my phone number. This phone number has been deactivated by the service provider (Airtel), and this exact same number has been given to someone else. This also happened to be my whatsapp number, which thus, i have had to change to my currently working phone number. I want to update my makemytrip account phone number to the new number that i have now. However, to do it, i need to delete my old phone number. To do that, an otp is being sent to my old number, which now belongs to someone else (I do not know who). So i am unable to do it.in makemytrip accounts, the old number is 'verified', but it no longer belongs to me.in principle, now, some unknown person can log in to my account using my old phone number. I can log in to my makemytrip account via my registered email, which is [protected]@gmail.com. Desired solution: either allow me to somehow change my phone number via an email verification, or permanently delete this account, and allow me to open an new fresh account with the same email address but the new phone number. Was this information helpful? | |
MakeMyTrip India customer support has been notified about the posted complaint. | |
1 Comment | |
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I have the same issue. Did this issue get resolved? Very annoying.
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