[Resolved] MakeMyTrip India — website error | |||||
We made a booking through mmt for lemon tree aurangabad booking if nh[protected] and due to website error it booked for 1 guests whereas we entered 2 guests and now after repeated compliments they just reply that we have to rs 1700 approx extra instead of rs 500 which is really very bad and they are not replying to our calls. This is a harassment to a senior citizen and such a approach is uncalled for and it shows how unprofessional this company is Was this information helpful? | |||||
Oct 21, 2017 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Sep 12, 2017 MakeMyTrip India Customer Care's response Dear Avinash31Greetings from MakeMyTrip!! In reference to your complaint, while validating your case we have found that, our concern team has handled your case and post checking with technical team and booking logs, have advised you that the booking was made by user for one adult only. And the amendment charges for adding one adult is completely on Hotel’s discretion. Also, as checked found your concern has been resolved. We apologies for all the inconvenience. Thank you for writing to us. Assuring you best of our services. Team-MakeMyTrip Care | |||||
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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I have asked for a tax invoice of my stay which was raised on 25th Aug with Reference id:[protected] i have bot received a solution till date. Would like to know how many days do they need revert back. If i have booked a hotel from them i must get a tax invoice against it.