MakeMyTrip India — worst customer series

Address:

Vadodara, Gujarat, 390002

Reference no.[protected] : cab issue

Worst customer service i have ever seen by any travel company. I booked a cab from vadodra to indore but due to lack of legal documents cab got stopped at border check point. After this driver denied to move towards destination and he leave us over there. That time we were standing in the forest area (Naxalite area) for around 3 hours.

I tried to connect mmt call center and they also said sir you have to manage by your self. Then i booked local cab with premium charges.

I have faced so many issue from mmt still your team is asking me for invoice copy of that local taxi driver???
Why we are expecting bill from local taxi drivers where no one is ready to help us in that area???

Regards
Nakul