[Resolved]  MakeMyTrip — Not refunding the differential amount after cancelling the Postponed ticket

Address:

Hyderabad, Andhra Pradesh

Hi, Its worst experience with makemytrip as after booking the ticket when I postponed it to another date by paying the ticket diferential amount I have cancelled it. 1. Booked the ticket from Hyd - Dallas for Emirates flight which costs around40, 000. 2. Then postponed it to further date by paying the differential amount around 22, 000 then the total ticket costs me around 62k. 3. Cancelled the ticket then 10k has been deducted as cancellation charges by makemytrip 4. After following for refund amount 30 days they have refunded the first time booking paid amount ~25k (deducted 5k as postponing + 10k as cancellation from 40k ticket intial cost) 5. Then they are saying now that the diffential amount which I paid 22, 000 is non-refundable Its worst experience with makemytrip as attending customer care calls is taking more 30 min to connect. Initially when I asked about the refund they said that differential amount is refundable but now they are saying its not refundable.. Moreover I could not able to see the differential amount paid transaction in my bookings section for this ticket. I would suggest that not to use this website for ticket booking. No where mentioned the differential amount is not refundable in Cancellation rules. Thanks DK