MakeMyTrip.com — I have applied for the refund on 2nd jan but havent got the refund till date. | |||
Hello, I had a booking with spicejet and the travel date was 4th jan, i booked it from "makemytrip" and the flight was rescheduled for more than 90 minutes so i had to cancel the booking and i made a cancellation through makemytrip on 2nd jan around 6:30 pm and in this case i was supposed to get full refund according to terms and condition but as confirmed with spicejet my booking was not cancelled with spicejet but its cancelled with makemytrip i got all the proofs, i kept calling them on the dates given by them but they just keep on saying that they will write the mail to their seniors, and spicejet is denying to give refund as the booking is not cancelled with spicejet so please help me. Was this information helpful? | |||
 2 Comments | |||
Comments
Dear Ankit Sharma008 We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. We are getting the case facts checked and will connect with an update shortly.Assuring you best of our services. Team-MakeMyTrip Care
Reply
Dear Ankit Sharma008,
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case with our concerned team and found that refund for INR 5987.00 has been initiated from our end on 17-Mar-15 with RRN#[protected] and we hope that same has been credited to your account accordingly. Please also note that we are initiating refund for the balance amount of INR 1925.00 from our end on 06-May-15 and same will reflect in your account as per your bank processing cycle.Please feel free to contact us for any further assistance on the matter. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case with our concerned team and found that refund for INR 5987.00 has been initiated from our end on 17-Mar-15 with RRN#[protected] and we hope that same has been credited to your account accordingly. Please also note that we are initiating refund for the balance amount of INR 1925.00 from our end on 06-May-15 and same will reflect in your account as per your bank processing cycle.Please feel free to contact us for any further assistance on the matter. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care
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