[Resolved] MakeMyTrip.com — MakeMyTrip : did not Refund the Cancelled ticket amount since 2 months | |||
My MakeMyTrip Booking ID NF[protected]. I cancelled this ticket on Jan 11th 2015, because Spicejet has delayed it more than 2 hours (both the flights). Its been around 2 months I cancelled my ticket and I have not yet received the refund amount from makemytrip of Rs. 4658. I tried calling the Customer Care people around 20 times till now. But nobody responded or assisted me properly. They always cut my call or hanged my call whenever I tried to reach them. Or they say 5 more days you will receive your amount. From Customer Care I came to know that makemytrip received the cancelled amount from Spicejet. But dont know why MakeMyTrip is not refunding that amount to me. I escalated this issue with MakeMyTrip for atleast 5 times. But there was no action been taken. Can you please do the needful so that I receive my Refund amount of Rs. 4658. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
1 Comment | |||
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+91 12 4289 8747
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case with our concerned team and found that refund for INR 4658.00 has been initiated from our end on 01-Apr-15 with RRN#[protected] and same should reflect in your account as per your bank processing cycle.
We thank you for contacting us. Assuring you best of our services.
Team-MakeMyTrip Care