MakeMyTrip.com — MakeMyTrip.com - Refund not received for cancelled flight ticket

Address:

Nashik, Maharashtra

Hello Sir, I booked ticket from make my trip website on 6th February 2015. Booking ID NN[protected]. Travel date 4th Mar 2015 from mumbai to stuttgart & return on 31st May 2015. Ticket booked for my friend Amruta Gopal Gujar. Transcation i deed from my bank account. Unfortunately her visa get rejected by German embassy. So i cancelled this ticket by calling to makemytrip customer care on 2 Mar 2015. They agree for cancellation and for refund also. On the websit of makemytrip the refund process start on 15th March 2015 and Expected refund date was 22nd March 2015. But till now i didint get this refund. I asked makemytrip customer care several time since 3 months, but they say we are working on that kindly wait 3 days. i received this feedback atleast 15 times. but outcome is nothing. till now i did not receved refund. I dont undertstand why ? whats the problem ? I have no more trust on makemy trip now. Please help me to get my refund back. Thanks And Regards Swapnil arun Chaudhari