[Resolved] MakeMyTrip.com — Non refund of money | |||||
Dear, Sir/Madam, Thank you for considering my complaint, the tickets for four persons were booked through email id, -elizabet.[protected]@gmail.com on 1st September 2015 for Spicejet in Atindra Dutta's name for 16th Oct 2015 flight, and pnr no was T41PHV, but due to flight rescheduling by Spicejet, and was inconvenient for us to transport a fractured hip person, we have cancelled the flight through mary.[protected]@gmail.com and it was confirmed on 8th September 2015. When we called up Jet airways they have informed that they have reverted the money amounting Rs 39104 /- to makemytrip but the money has not been refunded to the account of SBI branch 7311. Kindly look into the matter as soon as possible. Thanking you in anticipation. Was this information helpful? | |||||
Nov 8, 2015 Complaint marked as Resolved On 21St October 2015, the Makemytrip.com Customer Care asked for the email id used during booking of airtickects, but I have already sent the email id used during booking on 20th Oct. and again on 30th October I have sent the details they have asked but till now the money for four persons from Guwahati to Chennai Jet airways has not been refunded though it's two months already.. To team MakeMyTrip Care.. MakeMyTrip India customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
D/ makemytrip team,
The email id use at the time of booking was elizabet.[protected]@gmail.com on 1St September 2015, for four persons in Atindra Dutta's name, for four persons from Guwahati to Chennai, kindly refund the money.
The email id use at the time of booking was elizabet.[protected]@gmail.com on 1St September 2015, for four persons in Atindra Dutta's name, for four persons from Guwahati to Chennai, kindly refund the money.
D/ makemytrip team,
The email id use at the time of booking was elizabet.[protected]@gmail.com on 1St September 2015, for four persons in Atindra Dutta's name, for four persons from Guwahati to Chennai, kindly refund the money. PNR No T41PHV
The email id use at the time of booking was elizabet.[protected]@gmail.com on 1St September 2015, for four persons in Atindra Dutta's name, for four persons from Guwahati to Chennai, kindly refund the money. PNR No T41PHV
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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We were looking into your concern but have found that a few important details are missing as we are unable check your booking with the provided details in your post.
Please provide us with the correct details which was used while doing this booking or send us the e-ticket so that we can assist you further.
Please furnish below mentioned details asap :
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care