MakeMyTrip.com — Refundable fare

Address:Chennai, Tamil Nadu

I had booked a a ticket in makemytrip.com from chennai to bangalore and banaglore to chennai. In the eticket and also the site, it is mentioned as a refundable fare but when i wanted to cancel the ticket, Indigo flights are not refundable is what thge customer service person had told. Why is it mentioned refundable for Inigo domestic flight when it is not. I had wasted my ticket fare due to this issue. I would like to press charges against make my trip for providing a service which is false.
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Dear Pravallikauu

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care
Booking ID is NF[protected]

And the mail ID is preti.[protected]@gmail.com

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