I had booked two hotels through your valueable portal for stay at varansi and allahabad vide
Id no nh[protected]Pnr [protected]) and
Id no. Nh [protected] (Pnr [protected]) respectively.
In confirmation to the above bookings i was informed by you vide your email having id to pay 18% gst extra to the hotel at the counter.
While confirming from the hotel as well as from the sales tax department of the hotel i was informed by them that the gst charged for the hotel industry is @12% to the base fare.
Your intimation to pay rs 441.00 to polomax is an deflated fifor the gures and does becomes cause querrel with the hotel mnagement.
Therefore, my request is to correct the rate of gst to 12% and avoid creating confusion and over charges to the guest.
Such matters do fall under litigation as you are passing wrong information to the guest.
At polomax allahabad after lot of fighting and calling upon sales tax, i have been ultimately charged for rs 146.96+146.96 as gst over the base fare of rs 2449.30 which is bonafide proof with me, you and the hotel.
If this is so i am unable to understand your calculation of rs 441.00
This is exactly 18% on the base fare of rs 2449.30
Please remove this anamoly on the subject, and let me know whether my perception is right or wrong.
This would be high value for long relation.
I could heard from the hotels thereare large numbers of guest who are frustrated on this anamoly.
In the larger interest of the guest, matter needs to be refferred to the haryana and up sales tax deptt for their understanding and clarification, to avoid overcharging.
Hope, this will draw your attention and i would be informed of the factual position in the subject.
Endorsement is being sent to hotel polomax and hhi varansi also.
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