MakeMyTrip (You) — gst charges

I had booked two hotels through your valueable portal for stay at varansi and allahabad vide

Id no nh[protected]Pnr [protected]) and
Id no. Nh [protected] (Pnr [protected]) respectively.

In confirmation to the above bookings i was informed by you vide your email having id to pay 18% gst extra to the hotel at the counter.
While confirming from the hotel as well as from the sales tax department of the hotel i was informed by them that the gst charged for the hotel industry is @12% to the base fare.
Your intimation to pay rs 441.00 to polomax is an deflated fifor the gures and does becomes cause querrel with the hotel mnagement.

Therefore, my request is to correct the rate of gst to 12% and avoid creating confusion and over charges to the guest.

Such matters do fall under litigation as you are passing wrong information to the guest.

At polomax allahabad after lot of fighting and calling upon sales tax, i have been ultimately charged for rs 146.96+146.96 as gst over the base fare of rs 2449.30 which is bonafide proof with me, you and the hotel.

If this is so i am unable to understand your calculation of rs 441.00
This is exactly 18% on the base fare of rs 2449.30

Please remove this anamoly on the subject, and let me know whether my perception is right or wrong.
This would be high value for long relation.
I could heard from the hotels thereare large numbers of guest who are frustrated on this anamoly.
In the larger interest of the guest, matter needs to be refferred to the haryana and up sales tax deptt for their understanding and clarification, to avoid overcharging.

Hope, this will draw your attention and i would be informed of the factual position in the subject.

Endorsement is being sent to hotel polomax and hhi varansi also.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8072
    Pending
    0
    Resolved
    3068
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information