Malabar Gold & Diamonds — diamond exchange

Address:

Thrissur, Kerala

I purchased dimond ring from malabar gold and diamonds, qatar on 9th september 2017. At the time of purchase, sales man told that we can exchange the ornaments at any of their branch in india within 15 days without paying a single rupee for the same weight. So i bought the diamond ring as per his assurance.

But unfortunately, those were large for me to wear. For exchanging the ring, my wife went to malabar gold and diamonds, thrissur branch on 11th september 2017 (2 days of purchase). And produced the diamond ring, original bill and purity certificate also but the salesman and manager told that they can not exchange the diamond ring.