Malaysia Airlines — baggage lost on 24th april 2018

Hello,
I am haripriya from hyderabad. We travelled from hyderabad to singapore on 24th april 2018 and arrived on the same day at singapore airport (Changi airport) through malaysia airlines. We lost our baggage on arrival. We dint get our baggage at the baggage area. We dint find anywhere and we gave complaint at the singapore airport...

Complaint details are :
File number : sinmh24108
Name : challa haripriya
Flight dates : mh119/24apr/mh627/24apr
Tag number :mh500944

We dint find the baggage till now... And the complaint is not uploaded in the malaysia airlines website because of that i am not able to claim it. No body is guiding us properly and website is not allowing us for the claim. So please do it needfull