Manas Hosting — Unethical behaviour & poor customer service

I purchased a vps linux server with below mentioned configuration from manas hosting on 4th june 2016. The server was working fine until we found out 3-days back that they cancelled our purchased license.

After 3-days of rigorous calling some lady named shakshi came on phone and said to pay balance 5000/- which we were committed to pay after 6-months of purchase. Below is all details:

Hi shakshi,

Pl follow the below trail mail. The server was purchased on 4/6/2016 with 20, 000/- payment upfront & commitment of rest of payment (5000/-) after 6-months. (Today is 27/07/2016 - just 45days).

With this, i request you to pl give my license & activate my server at the earliest, i am already facing heavy losses due to this!

Begin forwarded message:

From: manashosting
Subject: re: manashosting
Date: 3 june 2016 18:23:19 ist
To: [protected]

As per our discussion i am sending u the confirmation mail

Hard disk space : 250gb
Ram : 4gb
Processor : quad core
Operating system : linux (Cpanel)
Bandwidth : unlimited
Mysql database : unlimited
File limit : 75 lakhs files
Email ids : unlimited
Malware protector & antivirus : yes
Upload files : yes

Cost of this package rs 25000 (Including tax) for 3 years as per our discussion u can pay rs 20000 today and rest of the amount (5000) u can pay after 6 month

Kindly make the payment below bank details

Our bank account no.[protected], name - manashosting. Us, bank name - sbi bank, branch - rajajinagar industrial estate, bangalore. Ifsc code sbin0000762.


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