Manipal Hospital — surgical procedure

Address:

403005

Patient was taken to the ot stating his surgery has to be done at 8:30am &till now that is 11:30am it has not started, information received is anesthesia doctor not available, then what is the reason of taking a person to ot & that too for a case like a boil & it's removal. Really saddened & dissapointed.
This happened in manipal hospital, a good hospital, now i hear only complaints, that too now i experienced it.