Manipal Hospital — twice ear surgery made due to hospital acquired infection

Address:

560017

Dear sir / madam,

I am prabhakar and i come from middle class family my mother & father are senior citizens, i under want ear surgery tympanoplasty type 1 manipal hospital under dr bhathi reddy on 17th oct -2017, after 14 days 1st nov-17 my right face got paralysis & immediately i want to same hospital emergency department & they sent me to ent opd department to meet dr grish roy, i explained all my problems & history with doctor grish roy, after consulting me dr told due to pus formed inside the operated ear your right face is got paralyzed & he admitted immediately & started the treatment
Next day after the ct scan of ear report dr told the pus is formed & it has decompressed the facial nerve, again i underwent second surgery on 2nd nov-17 due to pus infection. After second operation i come to know the bacteria is pseudomonas aeruginosa got infected to my ear after first surgery.
My complain is the first operated dr bhathi reddy had infected the bactira while operating my ear & the same infection spread to my surrounding of my ear and infected my facial nerver.
My question is below.
1. Dr bhathi reddy not treated me properly, i can prove along with supporting.
2. He had infected the bactiria while operating me by unknowingly.
3. Why second operation is done by grish roy when first operated doctor is available in hospital.
4. I had spent more than rs 3 lakh for second operation along with health problem
5. Even after one month i could not able to walk properly because i am facing imbalance while walking & my right face got paralyzed still now.
6. I am not able to go to office & still i am at home by without salary.
7. I am struggling to meet my day to day medical & personal expense due to the operation.
I had approached hospital management asking for solution for my problem, but they are not accepting there mistake & not responding to my queries.
I request & beg i need justice for my problem for which i am innocent.
Requesting to take legal step on manipal hospital air port road bangalore & enquiry about my problem and refund the second operation cost, medicine expenses, & medical report expenses i incurred due to infection.

Thanking you,
Prabhakar
Mob no: [protected], [protected]
[protected]@gmail.com